Shipping policy
Shipping Policy
Thank you for shopping with De Essentials Co. We are committed to delivering your order as smoothly and efficiently as possible.
Order Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
During peak seasons, promotions, or holidays, processing times may be slightly longer.
Estimated Delivery Time
Estimated shipping times after dispatch:
- United States: 7–15 business days
- Canada: 7–18 business days
- United Kingdom: 7–15 business days
- Australia / New Zealand: 7–18 business days
- Europe: 7–18 business days
- Rest of World: 10–25 business days
Delivery times are estimates and may vary depending on customs clearance, local couriers, weather conditions, or high shipping volume periods.
Shipping Fees
Shipping fees (if any) will be shown at checkout before payment is completed.
We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, a tracking number will be sent to your email when available.
Please allow a few days for tracking updates to appear.
Incorrect Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect or incomplete address is submitted, please contact us immediately at support@deessentialsco.com.
We cannot guarantee changes once the order has entered processing.
Delayed or Lost Packages
If your package is significantly delayed or appears lost in transit, please contact us. We will investigate with the shipping provider and assist with an appropriate resolution when possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the responsibility of the customer unless otherwise stated.
Contact Us
If you have any shipping-related questions, please contact: